This Privacy Policy explains how Imperial Contracting uses, maintains, protects, and discloses information collected from users of the imperialcontracting.com website (“Site”). This Privacy Policy applies to the Site and to the services and products offered by Imperial Contracting.
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site.
INFORMATION WE COLLECT
Imperial Contracting may collect information from Users in a variety of ways, including when Users visit our Site, request an estimate, fill out a form, contact us, schedule services, make a payment, subscribe to communications, respond to a survey, or otherwise interact with our Site or services.
The information we may collect includes, but is not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Service address
- Project details or service request information
- Payment or billing information, when applicable
- Any other information voluntarily submitted through our Site or communication channels
Users may visit our Site anonymously. We collect personal information from Users only when they voluntarily submit such information to us. Users may refuse to provide personal information, but doing so may prevent them from using certain Site features or receiving requested services.
INFORMATION COLLECTED AUTOMATICALLY
We may collect certain non-personal information whenever Users interact with our Site. This may include browser type, device information, IP address, operating system, pages visited, referring website, internet service provider, date and time of visit, and other similar analytics or technical information.
This information helps us understand how Users interact with our Site, improve the Site, enhance the User experience, and maintain the security and performance of our online services.
WEB BROWSER COOKIES
Our Site may use “cookies” to enhance User experience. A User’s web browser may place cookies on their device for record-keeping purposes and, at times, to track information about their use of the Site.
Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If cookies are disabled, some parts of the Site may not function properly.
SMS CONSENT DISCLOSURE
By providing your phone number to Imperial Contracting, you agree that we may contact you by phone call, text message, or SMS regarding your inquiries, estimate requests, appointments, project updates, service-related communications, and other relevant business matters.
Where permitted, we may also send promotional or marketing text messages if you have provided appropriate consent to receive such messages.
Message and data rates may apply. Message frequency may vary.
SMS consent is not a condition of purchase. Imperial Contracting does not sell, rent, or share SMS consent or phone numbers with third parties for their marketing purposes.
HOW WE USE CUSTOMER INFORMATION
Imperial Contracting may use customer information for the following purposes:
- To respond to inquiries, estimate requests, and customer service needs
- To schedule consultations, appointments, inspections, or project-related communications
- To provide updates regarding services, projects, or requested information
- To process payments and complete transactions, when applicable
- To improve our website, customer experience, services, and internal operations
- To send promotional communications, newsletters, surveys, or updates, only where permitted
- To maintain business records
- To detect, prevent, or address security, fraud, or technical issues
- To comply with applicable legal, regulatory, security, and business obligations
We do not sell or rent Users’ personal information.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage, and processing practices and security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of personal information, transaction information, and data stored on our Site.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users’ personal information to others.
We may share generic aggregated demographic information not linked to any personal information regarding visitors and Users with our business partners, trusted affiliates, advertisers, or service providers for the purposes outlined in this Privacy Policy.
We may use third-party service providers to help us operate our business, administer the Site, process payments, send communications, conduct surveys, manage scheduling, or perform other services on our behalf. We may share information with these third parties only as reasonably necessary for them to provide those services.
We may also disclose information when required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, property, customers, employees, or business operations.
OPT-OUT INSTRUCTIONS
Users may opt out of receiving future marketing communications from Imperial Contracting at any time.
To opt out of marketing emails, Users may follow the unsubscribe instructions included at the bottom of each email or contact us directly.
To opt out of SMS or text messages, Users may reply STOP to any text message received from Imperial Contracting. For assistance, Users may reply HELP or contact us directly.
Please note that even after opting out of promotional communications, we may still send service-related or transactional communications when necessary to respond to an inquiry, complete a transaction, provide requested services, or fulfill business or legal obligations.
THIRD-PARTY WEBSITES
Users may find advertising or other content on our Site that links to the sites and services of partners, suppliers, advertisers, sponsors, licensors, service providers, and other third parties.
We do not control the content or links that appear on these third-party websites and are not responsible for the practices employed by websites linked to or from our Site. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites linked to from our Site, are subject to that website’s own terms and policies.
CHANGES TO THIS PRIVACY POLICY
Imperial Contracting has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
CONTACTING US
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Imperial Contracting
Address: 2020 West Lone Cactus Drive, Phoenix, AZ 85027
Email: support@icppa.com
Phone: (480) 892-9157
This Privacy Policy governs the manner in which Imperial Contracting uses, maintains, and discloses information collected from users (each, a “User”) of the imperialcontracting.com website (“Site”). This privacy policy applies to the Site and all services or products offered by Imperial Contracting
PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.
Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
WEB BROWSER COOKIES
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
HOW WE USE COLLECTED INFORMATION
Imperial Contracting may collect and use Users personal information for the following purposes:
– To improve customer service
The information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey, or other Site feature
To send User’s information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their legal service. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include Imperial Contracting news, updates, related legal service information, etc.
If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
THIRD-PARTY WEBSITES
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.
CHANGES TO THIS PRIVACY POLICY
Imperial Contracting has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
CONTACTING US
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Imperial Contracting
Address: 2020 West Lone Cactus Drive, Phoenix, AZ 85027
Email: support@icppa.com
Phone: (866) 892-9157